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A shorter version can be viewed with this link: https://www.penglu.work/en/work/awear/

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THE CHALLENGE: DESIGNING FOR CHANGE

1.1 Project Background & Context

The a.wear project was a team-based deliverable for the Health & Wealth Innovation Studio at Politecnico di Milano. The core mandate was to select a target user group, conduct in-depth investigation to identify specific issues, and develop a personalized product that adapts to their needs and provides access to bespoke solutions.

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MY ROLE

My primary role in this collaborative effort was to fully own and deliver the UX/UI design of the mobile application, in addition to contributing significantly to the overall service ideation.

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Hi, you can always check the Table of Contents with the right bars ➡️.

1.2 Target Users & Core Pain Points

We chose teenagers aged 13 to 15 as our target user group. This phase of life is characterized by rapid and challenging First Changes (e.g., menarche, hormone shifts) and New Discoveries (e.g., intense social media and smartphone use).

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Our intensive research highlighted that a major concern for this demographic is how they perceive their bodies and the resulting impact on their self-esteem. This often leads to body image dissatisfaction and discomfort with natural bodily functions and changes.

1.2 The Design Challenge & Direction

Based on these fundamental insights, the central design challenge was framed as:

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How may we help young people feel less pressured with body image issues?

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The project's vision was to promote Uniqueness and Self-Acceptance (Vision: A Story about Uniqueness) by enabling teenagers to feel more comfortable with the physiological changes they experience.

To solve this, we moved beyond just a product and defined a customized service strategy to help teenagers:

  1. Understand and love their bodies better.
  2. Focus on self-improvement through physical activity and regular feedback.

This set the stage for designing a smart wearable App that translates biometric data into actionable, supportive life suggestions.

THE INTEGRATED SOLUTION: PRODUCT-SERVICE SYSTEM